As set out in the Distance Selling Act you have the right to cancel your contract/order within 7 days of the product being delivered. Once this timescale has elapsed we cannot accept any claims for returning goods. We therefore recommend that you inspect your goods immediately on delivery.

In the unlikely event that your product is not to your full satisfaction please report it to us in writing within 7 days of receiving the goods and we would be happy to organise its return.

If you would like a replacement we reserve the right to charge for the extra cost of re-delivery.

If you would like a refund on your order we will process it as:
The total order value less the cost of the initial delivery and any extra costs incurred for having the product returned to us.

Once we have arranged the return we will contact you to specify the date that the product will be collected. All goods must be returned to us wrapped and rolled on a tube as per the condition it arrived. We will then email you an address label that we ask you attach firmly to the goods.

 

Batemans Flooring Online - up to a 20 year guarantee
Rhino Flooring Supplier Tarkett Flooring Supplier

Item has been added to your basket

The item has been added to your basket.

View Basket

Item has been updated in your basket

The item has been updated in your basket, to view your basket click on the "view" link at the top of the website where it says "My Basket".

Item has been removed from your basket

The item has been removed from your basket, to view your basket click on the "view" link at the top of the website where it says "My Basket".

Item has been added to your sample requests

The item has been added to your sample list, to view your sample list click on the "request a free sample" link at the top of the website.

Maximum of three samples can be requested.

Sorry, you can only request up to a maximum of three samples. You can check the samples you have added and remove one or more to allow you to add additional samples.

X